Can’t upload csv

  • Resolved Anonymous User 18612542

    (@anonymized-18612542)


    4 years, 3 months ago

    Hello!

    I just downloaded your plugin, and I’m trying to import a cpt from a csv file, but when I click import from csv I don’t get any options to upload the csv file.

    Your help is much appreciated!

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Aakash

    (@aakash8)

    4 years, 3 months ago

    After clicking All Import > New Import > Upload File, a file explorer should pop up to select your CSV file, is that happening? If not, try using an incognito window or different browser.

    Can you please share the .CSV file you’re trying to export?

    If you have paid for the plugin, you can get expedited premium support here – https://www.wpallimport.com/support

    Plugin Author WP All Import

    (@wpallimport)

    4 years, 3 months ago

    Hey @tsinalis,

    but when I click import from csv I don’t get any options to upload the csv file

    Please try clearing your browsers cache completely, or using a browser that you don’t normally use (preferably one without any extensions installed).

    If that doesn’t help, try running a full conflict test: http://www.wpallimport.com/documentation/troubleshooting/plugin-theme-conflicts/.

    Let me know what you find out.

    Plugin Author WP All Import

    (@wpallimport)

    4 years, 2 months ago

    Hey @tsinalis,

    I’m marking this as resolved since we haven’t heard back in a while. Please open a new topic if you still have questions.

Viewing 3 replies - 1 through 3 (of 3 total)

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