Can’t upload video

  • Resolved na5311070

    (@na5311070)


    4 years, 7 months ago

    Hi. I have followed all the steps. Can’t upload video. The video is not showing on my page. Your gallery doesn’t support mp4 video. You will help?

    • This topic was modified 4 years, 7 months ago by na5311070.
Viewing 1 replies (of 1 total)
  • Plugin Author totalsoft

    (@totalsoft)

    4 years, 7 months ago

    Hello, dear na5311070.

    Thank you for contacting us!

    Excuse me. But if you add MP4 video format, you need to add an image. Please add an image and your video gallery will work.

    If you have any more questions, tell me. Our team is always happy to help.

    We will be happy to help.

    Have a good day!

    Sincerely, Total-Soft

Viewing 1 replies (of 1 total)

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