Can’t use the plugin
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I finished all the setup process but nothing is working. Can you help me understand what’s wrong?
The page I need help with: [log in to see the link]
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Image was not loaded before. Here it is: https://snipboard.io/0AtTJb.jpg
Solution: Revert back to 5.0.6 and Disable > Enable the Cloudflare integration.
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This reply was modified 1 year, 5 months ago by
ricardocosta.
Hi @madebyuh,
Thank you for reaching out to us, and I apologize for the delay in responding.
I’ve reviewed your site and noticed the
cf-cache-status:HITin the response headers (screenshot: link to screenshot), which indicates that the Cloudflare cache is functioning correctly.However, could you please confirm if you are still using the older version of the plugin or if this is happening with the latest version? This information will help us better understand your current setup and provide further assistance if needed.
Looking forward to your reply, and thank you for your patience!
Best regards,
Helo @kushnamdev ,
No worries, holidays season is though 🙂
I’m using version 5.0.6 now, since it was the only one that didn’t show an error after the setup on both Cloudflare and Disk Cache.
Best regards.
Would you like to try the latest version of the plugin and resolve the issues? If yes, I will recommend you to update the plugin to the latest version and reconnect your cloudflare account with the plugin to ensure everything works correctly without any issues.
Best regards
@kushnamdev, I just updated and for now everything seems good. I’ll wait and recheck again after a while.
Best regards.
sure, feel free to reach out if you have any other questions.
Hi @kushnamdev , could you check this website that is also running the latest version but not working: https://regidoce.pt
Best regards.
Hi @madebyuh,
I checked the site and can see that it is cached properly as you can see the header information – https://vertis.d.pr/i/Te4tZY
Cf-Cache-status is Hit and Disk cache is also showing Hit which confirms it is cached properly.
I hope this helps.
I’m getting this from the plugin settings: https://snipboard.io/GAQB8U.jpg
Best regards.
As mentioned in the screenshot, I will recommend you to check the response header of your webpage in the incognito tab and look for –
cf-cache-status:HITAnd
x-wp-spc-disk-cache: HITIf both shows Hit then it means page is cached properly. Sometimes cURL requests (the mechanism we use for Test Cache button sends cURL requests) are bypassed by the CloudFlare thats why we recommend checking the caching manually.
I hope this helps, thank you!
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This reply was modified 1 year, 5 months ago by
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