Plugin Author
Franky
(@liedekef)
Well, the php session id gets created ok, but maybe your webserver isn’t configured correctly to store php sessions (in the php ini file), since I always get the same captcha even after I do a refresh of the page.
Until you can get that fixed, I’d recommend to disable the captcha.
Hi Franky,
I have contact our hosting provider. But they cannot help me. Here is their answer. We still didn’t fix the problem. Hope you can help us.
The problem seems to primarily be with PHP sessions. PHP sessions are not banned on our service, but they may not work as intended because of caching. If a page is cached, it will usually load from cache and thus not run the PHP code checking for a session. Additionally, there are security concerns with sessions highlighted on the page that Jason sent.
Ultimately, we’re not able to assist with getting the sessions to work, because they are highly dependent on the code itself. If there is a specific page that needs sessions to work, we can exclude the page from cache to try to help, but if it’s every page, that isn’t something we can do. You may need to contact the developer of the plugin again and inquire into using cookies instead of session data.
Plugin Author
Franky
(@liedekef)
If they can’t help you, then you’re stuck … since php sessions are just a cookie on the client side.
They should not cache the calls to captcha.php, that should help.
If they can’t do that: just disable the captcha.
Thanks for your help Franky! We just disabled the captcha, and hope our webhosting will do a change in the configuration.
