Captcha Broken on WordPress 5.6 update

  • Resolved richterworks

    (@richterworks)


    5 years, 6 months ago

    Today while doing regular updating, in doing a check of the contact form after updating to WP 5.6, I entered the captcha number and got an “error incorrect security code” message. I tried it 6 times with same result. Left page, came back and tried again. Same result.
    I believe the plugin needs an upgrade to be compatible with WP 5.6. Meanwhile, is there a work around?
    Any help would be appreciated. Thanks in advance,
    Leah

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    5 years, 6 months ago

    Hi,

    We have tested on our side and did not find an issue like that.

    This problem might be a conflict with another plugin on your website.
    Please try to deactivate the rest of your plugins and check whether the problem persists then.

    Also, if possible, please temporarily switch the theme of your website and see if the issue occurs.

    You can re-activate the plugins and change the theme back again after troubleshooting.
    Please inform us of the results.

    Also, please Right click on the page -> Inspect element and look for Javascript errors on Console tab.

    If possible, please send us a screenshot or a copy of the errors you see.

    Cheers!

Viewing 1 replies (of 1 total)

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