Captcha does’t appear

  • Resolved supergap

    (@supergap)


    8 years ago

    Hi,
    I’ve installed and activated the plugin. Last WP edition.
    Everything seems ok.
    The preview picture in plugin setting shows the captcha.
    But in front view (site live) it doesn’t appear, and doesn’t work too, because comments can be sent without captcha barrier.

    Can not understand why.
    I write here a url of a site, but I tried also on other site. Always doesn’t appear
    Thanks

    • This topic was modified 8 years ago by supergap.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author jmviade

    (@jmviade)

    7 years, 10 months ago

    Hi, supergap,

    Please, send me the information about your installation process to find out why plugin doesn’t start to showing the captcha field.

    WP version,
    Other js installed plugins
    any strange message in browser console view
    theme name
    other plugins using recaptcha system…

    Thanks in advance and I’m sorry for the delay in anwsering to you.

    Joan Miquel Viade

    Plugin Author jmviade

    (@jmviade)

    7 years, 10 months ago

    SuperGap,

    After, taking a look to the HTML code of your website, I’ve noticed that your comments form, exactly the ‘<FORM>’ tag doesn’t have got any HTML id attribute because of that the plugin works well internally but externally it can’t find the point inside the code where to introduce the recaptcha.

    Perhaps, for you it’s impossible correct this, because you can’t access the theme code but, if you can, please, edit the equivalent to ‘commentsfrom.php’ template in your theme and add an standard HTML id attribute (commentform) to the <FORM> tag; then the plugin will work properly,

    Joan Miquel

    • This reply was modified 7 years, 10 months ago by jmviade.
    • This reply was modified 7 years, 10 months ago by jmviade.
    • This reply was modified 7 years, 10 months ago by jmviade.
    • This reply was modified 7 years, 10 months ago by jmviade.
Viewing 2 replies - 1 through 2 (of 2 total)

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