Captcha Error

  • Resolved axiom28

    (@axiom28)


    1 year, 2 months ago

    I was adding a contact for to a website I am building, however when I added captcha (v3) I got an error message just above the submit button:
    “ERROR for site owner: Invalid key type”
    Now I had a similar problem previously and I was advised to regenerate the captcha keys, on that occasion this worked, however, I have tried that twice now with no success.

    What can I do

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amjad Ali

    (@amjadali688)

    1 year, 2 months ago

    Hi @axiom28 ,

    Thanks for reaching out!

    I checked your form at your provided URL, and I’m happy to share that the reCAPTCHA is working correctly and no errors are showing on the form, as you can see in this screenshot: https://a.supportally.com/i/33Iw21

    Could you please check again on your end to see if the issue has been resolved?

    If you’re still having problems, let us know, and we’ll look into it further to help resolve it!

    Thanks!

    Thread Starter axiom28

    (@axiom28)

    1 year, 2 months ago

    Hello Amjad,

    By that time I had found the fault, i did a stupid thing or at least forgot to do the right
    thing, under settings where you can choose reCaptcha V2 or V3, I forgot to select V3,
    the settings option defaults to V2.

    Thank you for responding, hopefully others won’t make the same mistake

    Plugin Support Amjad Ali

    (@amjadali688)

    1 year, 2 months ago

    Hi @axiom28 ,

    We’re thrilled to hear your issue is resolved! Thanks for letting us know.

    Please always feel welcome to reach out when you have questions about WPForms Lite. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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