Captcha Image not displaying

  • Resolved mholbert

    (@mholbert)


    5 years, 2 months ago

    I created an application form roughly 5 years with a captcha image. About a year ago, the image stopped displaying. Users could not submit their application without the image, so I took the captcha off. But now I’m getting spam applications and need the captcha to work again.

    The image does display in WordPress, when I am editing the form. It does not display on the website with Edge, Chrome or Safari browsers.

    I have tried both the Captcha and ReCaptcha to no avail.

    I’m using Version 2.7.16. I disabled Contact Form 7 and Really Simple CAPTCHA plugins in case there were conflicts, but that didn’t help either.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • koenrondelez

    (@koenrondelez)

    5 years, 2 months ago

    Tried recaptcha v2 invisible?

    Thread Starter mholbert

    (@mholbert)

    5 years, 2 months ago

    I tried both options available in the plugin. The image does not display as can be seen by visiting the website.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    5 years, 2 months ago

    Hi @mholbert,

    Thanks for your inquiry and sorry for the late response.

    Dear user, the problem is that you are using a very old version of the plugin, just to compare our latest version is 2.13.53.

    You need to update the plugin and I am sure that the plugin will work correctly.

    But please note that in the WordPress forum I cannot help you in getting the latest premium version, so please contact our support team using the following form and they’ll help you in getting and installing latest premium version.

Viewing 3 replies - 1 through 3 (of 3 total)

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