Captcha Not Displaying

Resolved gmiller37
(@gmiller37)

7 years, 6 months ago

When you try to submit the form the first time it says “oops something went wrong” on the second time it says “Please complete the CAPTCHA.” but a captcha is never displayed. Yes I have the google reCAPCHA installed and set up.

Thanks!

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author Harish Chouhan
(@hchouhan)

7 years, 6 months ago

Hello,

Can you please confirm if you have added the captcha using this plugin https://ww.wp.xz.cn/plugins/google-captcha/?

Thread Starter gmiller37
(@gmiller37)

7 years, 6 months ago

Yes I installed the plug in and configured it with the site and secret key. When I hit the test button that also works. Currently the {captcha} tag is removed from by Mailchimp for because it was blocking users from using the form I will add it back right now.

Thread Starter gmiller37
(@gmiller37)

7 years, 6 months ago

If you don’t respond soon I will have to remove the {captcha} tag so users can use the from.

Thread Starter gmiller37
(@gmiller37)

7 years, 6 months ago

Hello,
I’ve inserted a google reCaptcha tag on this page to prove google reCaptcha is setup. https://poolofficemanager.com/2018/12/10/this-is-a-test/

Also I’ve created a new page to test this plugin.
https://poolofficemanager.com/demo-test-captcha/

Like I originally said, when you try yo submit the form it says “Oops. Something went wrong. Please try again later.” then if you submit again it says “Please complete the CAPTCHA.”

Thanks!

Plugin Author Harish Chouhan
(@hchouhan)

7 years, 6 months ago

Hello,

I’m sorry for the late reply. Can you please enable the captcha again and update us?

You can also reach us at “[email protected]” with a link to this topic so we can discuss further.

Thread Starter gmiller37
(@gmiller37)

7 years, 6 months ago

Do you see my last post?

Plugin Author Harish Chouhan
(@hchouhan)

7 years, 6 months ago

Hello,

Yes, I have seen the last post but that does not help in debugging. I asked to contact us directly since you are using the premium version of our plugin.

Pat
(@patrickhaond)

7 years, 3 months ago

Exactly the same problem.
“Please complete the CAPTCHA.”
But I can’t see any captcha in registration form of mailchimp…

Viewing 8 replies - 1 through 8 (of 8 total)

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