CAPTCHA verification does not appear

  • Resolved ORTB0261

    (@ortb0261)


    5 months, 3 weeks ago

    The anti-spam option with CAPTCHA verification, the security code, does not appear. I had to remove it from the website so that customers could continue to make appointments.

    Attached is an image of how it appears on the website (in Spanish).

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    5 months, 3 weeks ago

    Hi,

    The PHP GD Image Library may be missing on the website server, which prevents the image from being generated. There should be an error log related to this issue on the website. The solution is to enable the PHP GD Image Library in the PHP configuration.

    Thank you for using the plugin!

    Thread Starter ORTB0261

    (@ortb0261)

    5 months, 1 week ago

    I have attempted to enable the PHP GD image library in the PHP configuration by inserting this code into the functions.php file of the active theme, but the image still does not appear:

    function hs_image_editor_default_to_gd( $editors ) {

    $gd_editor = “WP_Image_Editor_GD”;

    $editors = array_diff( $editors, array( $gd_editor ) );

    array_unshift( $editors, $gd_editor );

    return $editors;

    }

    add_filter( “wp_image_editors”, “hs_image_editor_default_to_gd” );

    Plugin Author codepeople

    (@codepeople)

    5 months ago

    Hi,

    That code doesn’t enable the PHP GD Image Library. You should enable the PHP GD Image Library into the PHP.ini file. You may need to ask your hosting support service about the location of the PHP.ini file or ask them to enable the PHP GD Image Library.

    Thank you for using the plugin!

Viewing 3 replies - 1 through 3 (of 3 total)

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