@gregsgraphics, for reference, your client is likely using the FREE version of the plugin as we do not yet sell a PRO version, with that said this is all complimentary support.
What you have identified seems to be a bug/glitch. I will try to resolved this through a new version update.
However in the mean time you can resolve the problem as follows:
1. This is the easiest way to resolve the issue on a post by post basis: By using the “Excerpt” field you can specify a custom excerpt per post, any shortcodes will not be used when using a custom excerpt.
2. This option requires a bit of code, but will apply to all press releases, place the following in your themes “functions.php”:
add_filter( 'get_the_excerpt', function( $post_excerpt, $post ) {
if ( 'nooz_release' == $post->post_type ) $post_excerpt = strip_shortcodes( $post_excerpt );
return $post_excerpt;
}, 11, 2 );
I would recommend using option #2. Once I am able to update the plugin, the above code will not interfere in any way.
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This reply was modified 4 years, 11 months ago by
farinspace.
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This reply was modified 4 years, 11 months ago by
farinspace.
If you are using an older version php, less than 5.3, you may need to try the following code instead:
add_filter( 'get_the_excerpt', 'my_nooz_release_excerpt', 11, 2 );
function my_nooz_release_excerpt( $post_excerpt, $post ) {
if ( 'nooz_release' == $post->post_type ) $post_excerpt = strip_shortcodes( $post_excerpt );
return $post_excerpt;
}
Hi farinspace, thanks for getting back to us so quickly.
Putting in a “custom excerpt” in the individual posts where the caption code was showing seems to have fixed the issue. We’ll have to check it in different browsers. It takes the page a few minutes to update (and I usually clear out the page cache as well), but that may be a browser/plugin/host thing.
We’ll let you know if we need anything else. Thanks again!