• Resolved Dan Lapteacru

    (@d1sabled)


    Hello guys,

    I have a question, my client needs to authorize payment with processing status.
    Now, if I unchecked “Capture charge immediately” from Stripe Plugin Settings, order status will be “On Hold” and customer will be charged just when the status of order will be changed to “Processing”.
    It’s possible to order status will be “Processing” with unchecked “Capture charge immediately” option?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @d1sabled,

    I have a question, my client needs to authorize payment with processing status. Now, if I unchecked “Capture charge immediately” from Stripe Plugin Settings, order status will be “On Hold” and customer will be charged just when the status of order will be changed to “Processing”. It’s possible to order status will be “Processing” with unchecked “Capture charge immediately” option

    By default when you Authorize a payment in Stripe the order status will be set to On Hold which is the status applied to all Authorized payments.

    On Hold = Awaiting payment – stock is reduced, but you need to confirm payment

    The status of Processing indicates that a payment has been completed in WooCommerce which is not the case for a non paid order.

    I’d try to advise your client to use the default order statuses which are set to avoid any confusion with regards to those.

    https://docs.woocommerce.com/document/managing-orders/#section-13

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @d1sabled,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can reopen it again if you need be.

Viewing 2 replies - 1 through 2 (of 2 total)

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