• Resolved crzyhrse

    (@crzyhrse)


    This just began recently, perhaps since last Jetpack update… Only the Carousel, Tiled Galleries and Extra Sidebar Widgets in Jetpack are enabled…

    With a tiled gallery in a sidebar and the Carousel selection enable in it, the page the gallery is on, when the tiled gallery is clicked, instead of opening up the carousel, freezes the page… By freezing I mean that the page locks up, is no longer scrollable… There is also a very slight shift of the page as this occurs, barely noticeable… It takes two clicks of the back button to leave the page…

    I am using Conditional Widgets to control which pages which widgets appear on…

    The other two Tiled Gallery selections work, and so as not to have the page lock up on people it is presently left with Attachment Page selected…

    Hoping this will be something easy… It has been nice to have that Carousel available…

    Kind regards…

    https://ww.wp.xz.cn/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    Can you let me know what site you’re having this problem? Once I have that information, I’ll be better able to help.

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Thanks!

    Thread Starter crzyhrse

    (@crzyhrse)

    Thanks for your response, and interestingly, I just went and enabled the carousel so as to show you, and it now works… Wish I could say, but no telling, a few changes have been done to the site since I posted here, including cleaning up some code…

    I might not have gone back to the carousel anytime soon if you had not reminded me, so I am grateful for that, as well as that it is working…

    It seems it was even easier than I hoped… 🙂

    Thank you again,

    Kind regards…

    Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    I’m not sure what I did – but I’ll take it! 😀

    If it starts happening again, please contact us with more details here and we’ll be happy to take a closer look: http://jetpack.me/contact-support/

    Let us know if we can help with anything related to the Jetpack plugin in the future!

Viewing 3 replies - 1 through 3 (of 3 total)

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