• Resolved nvntkriz096

    (@nvntkriz096)


    Carousel is stuck on mobile devices while swiping. When multiple products are added, it’s getting stuck.
    I’m using wp rocket as cache plugin, I have excluded both css and js files from the front-end folder in the configuration.

Viewing 15 replies - 1 through 15 (of 22 total)
  • Plugin Author Giacomo

    (@jakjako)

    Hello, is the WpRocket integration enabled? If not, go to integrations tab of our plugin and enable the WpRocket one.

    Let me know if it fixes the issue

    Thread Starter nvntkriz096

    (@nvntkriz096)

    Hey,
    Do we need to remove the excluded css/js from wp rocket then?

    Also its still stuck.. and showing
    “[Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. “

    • This reply was modified 3 years, 3 months ago by nvntkriz096.
    Plugin Author Giacomo

    (@jakjako)

    No, that integration enabled is usually enough.
    Let’s see: if you reduce the monitor from desktop size to mobile, the carousel works? It doesn’t work only if you open the page directly from a mobile device?

    Thread Starter nvntkriz096

    (@nvntkriz096)

    In smaller screens only like a shrunk desktop view and mobile devices.

    https://www.dhathri.co.in/

    • This reply was modified 3 years, 3 months ago by nvntkriz096.
    Plugin Author Giacomo

    (@jakjako)

    Just tested with 2 smartphones, it works ok. Still issues after the WpRocket integration?

    Plugin Author Giacomo

    (@jakjako)

    I was able to reproduce the issue you described in other websites: this happens when, from mobile, the screen vertical size changes due to how address bar is managed by android. We will work on fix as soon as possible!

    Thread Starter nvntkriz096

    (@nvntkriz096)

    Okay..Thankyou so much..
    When can we expect a fix?

    Plugin Author Giacomo

    (@jakjako)

    Codewise I’ve already tested and fixed it, need to wait tomorrow morning for the update of the plugin.

    Thread Starter nvntkriz096

    (@nvntkriz096)

    Okay..Cheers..

    • This reply was modified 3 years, 3 months ago by nvntkriz096.
    Thread Starter nvntkriz096

    (@nvntkriz096)

    Hey @jakjako ,
    After adding integration (without excluding files), the mini cart UI is crashes sometimes. Need to reload page to see the effect.
    I’m not able to recreate the issue everytime.

    Plugin Author Giacomo

    (@jakjako)

    Hello, new version 3.3.6 with carousel fix is out! Can you tell me if not it’s ok?

    Thread Starter nvntkriz096

    (@nvntkriz096)

    It’s working fine.. Thankyou..
    What about the integration issue?

    Plugin Author Giacomo

    (@jakjako)

    That integration only prevent wprocket from caching the cart fragments, it shouldn’t impact UI. If you disable it, it works?

    Thread Starter nvntkriz096

    (@nvntkriz096)

    Sometimes whole UI of the cart modal crashes.

    Also changes made, are not updated..Need to disable and re-enable the integration follwed by clearing cache, only then the changes will get updated.

    Plugin Author Giacomo

    (@jakjako)

    We have released a new version, can you tell me if it solves the issue?

Viewing 15 replies - 1 through 15 (of 22 total)

The topic ‘Carousel issue in mobile devices’ is closed to new replies.