Carousel View Stopped Working – previously resolved

  • Resolved dwturner

    (@dwturner)


    11 months, 1 week ago

    Hi,

    The carousel list that is displayed on the Front Page of our site has stopped working with a recent update. This issue is described in detail in a prior support request at https://ww.wp.xz.cn/support/topic/carosel-displays-as-a-list/.

    Our current configuration uses WordPress 6.8.1, PHP 8.1.32, WpEvently Plugin 4.4.5, and the Twenty TwentyThree block theme. Toggling the Events->Events Settings->Carousel Settings->Load Owl Carousel From Theme option OFF or ON has no impact on the carousel being displayed as a list.

    The shortcode used in the editor is a direct copy and paste of the Magepeople carousel documentation.

    As reported previously, a JQuery script that appears to be targeting WpEvently seems to be adding an extraneous <p> tag.

    Please see https://www.flickr.com/photos/203110347@N07/shares/36p0JFr1U5 for images which illustrate the incorrect front page output, the short code used to generate the front page and the JQuery error.

    Thank you in advance for any assistance with this issue.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    11 months ago

    Hello @dwturner

    Thanks for your message, i request you to please open a support ticket in the PRO support forum on our website regarding this issue. The dedicated support team will help you to solve this problem quickly.

    Thanks for your understanding.

    Best Regards

    Thread Starter dwturner

    (@dwturner)

    11 months ago

    Hi @aamahin,

    Thank you for your reply. A pro support request has been submitted as requested.

    Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    11 months ago

    Hello @dwturner

    Thanks for your message, the issue has been fixed, and we released a new version (4.4.6) with the fix. You can update the plugin to the latest version.

    Best Regards

    Thread Starter dwturner

    (@dwturner)

    10 months, 4 weeks ago

    Hi @aamahin

    Kudos and thank you to the team at Magepeople for the quick resolution to this issue. Your help is appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)

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