• Resolved lamayas

    (@lamayas)


    Hello,

    I have a hero slider set up with the carousel widget, but the responsive styles set in Elementor are not applying. I have checked on multiple devices and the desktop settings are applying for all sizes.

    For example, heading size is 28px for desktop and 18px for mobile but is displaying at 28px on mobile, none of the other responsive settings like image sizes show either.

    I already tried disabling all plugins except for Elementor and Premium Addons, and switching to a defaul theme but the issue persists. I’ve also seen this topic mentioned before in other threads but with no solution.

    What can I do about this? Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Leap13

    (@leap13)

    Hi @lamayas

    Unfortunately, this issue is related to Elementor itself, not Premium Addons.

    You can reproduce the issue by creating a new page, add Elementor Template widget and select one of the templates you are using in the carousel widget, then you will see the same issue when you resize your window.

    I recommend contacting Elementor support team so they can check this for you.

    Regards

    • This reply was modified 3 years ago by Leap13.
    Thread Starter lamayas

    (@lamayas)

    Hello,

    I could not reproduce the issue, it only happens with the carousel widget.

    I followed the instructions and inserted the templates individually on a new page but the resizing worked fine for all.

    Can you help?

    Thanks.

    Thread Starter lamayas

    (@lamayas)

    Seems to be working ok after the latest Elementor update.

    Plugin Author Leap13

    (@leap13)

    Hi @lamayas

    We managed to reproduce and fix the issue in the last version of the plugin.

    Thanks so much for letting us know about this.

    We would greatly appreciate if you could rate Premium Addons for Elementor. You can’t imagine how much this would help us 🙂

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)

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