• Hi,

    I see a weird multipled amount under the product detail in Cart Page.

    Would you please help me to identify this problem and fix it.

    Using Curcy Currency Converter, and when I change the Currency, the Cart Page shows some multipled a weird amount in product details side.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi there!

    Glad you reached out to us here.

    While we don’t change how WooCommerce show prices, I’m here to help. What you want to do is to identify if this problem always happen. If it does, then you would want to report it to the plugin support team of the currency converter.

    Here are some troubleshooting steps:

    1. Temporarily switch your theme to a WordPress theme like Twenty Twenty-Four.
    2. Check the prices on the cart.

    If the issue still happened, reach out to the currency converter plugin support team so they can better assist you in fixing the issue.

    Let me know if we can help you further with this.

    Hi there,

    We just want to follow-up if you managed to resolve this already.

    This topic has been inactive for awhile. If this is already resolved, please set the topic to resolved.

    If you have further questions or need additional assistance, feel free to start a new topic or refer to our Kadence Help Center here: https://www.kadencewp.com/help-center

    Please note that you can also submit a support ticket via these channels.

    Thank you for your understanding!

    Thread Starter ladybt

    (@ladybt)

    unfortunately, we had to hide the “product details” field on the cart summary page with the css code.
    And we still have a problem with the Checkout page.
    Why can’t we choose whether to show the “product details” on the cart and checkout page?
    related extra info block coming from WooCommerce or Kadence , still not sure 🙁

    Hi there!

    Could you send a page URL for me to look at?

Viewing 4 replies - 1 through 4 (of 4 total)

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