• Resolved rutesturirafi

    (@rutesturirafi)


    I am experiencing an issue with the WooCommerce Cart Abandonment Recovery plugin. When using the placeholder {{cart.product.table}}, the email sent to customers displays a table with the products in their cart, but the prices do not include taxes (VAT).

    My WooCommerce settings are configured to display prices including taxes, but the email template generated by the plugin seems to ignore this setting. Is there a way to ensure that the cart table includes taxes in the product prices?

    I would appreciate any guidance or a workaround to resolve this issue. Thank you for your help!

    Best regards,
    Rut

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @rutesturirafi,

    Greetings for the day.

    The below filter will display the Cart Total, including Tax and Shipping cost, in the recovery email product table.

    Please add this filter code to your child theme’s functions.php or by using a code snippet plugin.

    // Show product table with cart total including tax and shipping cost
    add_filter( 'woo_ca_recovery_enable_cart_total', '__return_true' );

    Hope this helps.

    Best Regards,

    Is there a way to include tax on product level?

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @darkallman,

    At the moment, it is not possible to include tax at the product level. However, we’ve shared your feedback with our internal team for review, and they will consider it for future improvements.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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