Hi,
I tested and faced the same problem. Do you have a staging site for testing?
Thank you for response.
No, I have only local version, and it doesn’t have such issue.
Hi there!
Thanks for the additional information.
Just to confirm, does your local version have the same plugins active as your live site? It’s possible the issue is related to a plugin or setting that’s only active on the live version.
Since the issue only occurs for non-logged-in users, it could also be related to caching.
If you are using any cache plugin please deactivate all plugins and check the issue again. If that does not work, please shared the System Status Report which you can find via WooCommerce > Status
Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.
Hello everyone. Thank you for answers. We decided to resolve the issue in a completely different way – I simply disabled the shipping calculations on the cart page, so user will select shipping method on the checkout page as it works fine there.
Hi @paltsevoleksandr21,
I understand you’ve chosen a different approach by disabling shipping calculations on the cart page, and I’m glad to hear that this workaround is working well for you.
Just a quick heads-up; if you haven’t updated yet, WooCommerce recently released version 10.0.2 with several improvements and fixes that might help prevent similar issues in the future.
If WooCommerce has been useful for your store and you appreciate the support you’ve received, we’d truly appreciate it if you could leave us a quick 5-star review here: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post
Thanks again, and wishing you continued success with your store!
