Catalog ID is missing | ww.wp.xz.cn

Resolved bmgdev
(@bmgdev)

4 years, 2 months ago

Connecting woo commerce to Facebook is not working.

Every step goes well in the configuration. To the last step/page when redirecting to my site.

Something went wrong when connecting to Facebook!
Catalog ID is missing
GO BACK TO MY SITE

This is strange because I just clicked the catalog id.

I have done what support said in this thread but still the same issue. https://ww.wp.xz.cn/support/topic/catalog-id-is-missing/

1. The error I get upon returning to my wordpress site https://snipboard.io/Cv4ulP.jpg

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

shaphiro
(@shaphiro)

4 years, 1 month ago

Same problem also for me. Did you find a solution?

B C. a11n
(@battouly)

4 years, 1 month ago

Hi @shaphiro,

Since you’re not the person who originally started this topic then, per the forum guidelines, please start your own topic? We’ll be more than happy to help there 🙂

You can also keep eyes on this topic in case a solution is posted here, but the conditions may be different from your site.

See you!
B C. a11n
(@battouly)

4 years, 1 month ago
Hey @bmgdev,

We have seen different users fix this problem different ways.

As a next step to troubleshoot this problem, please navigate to your Facebook
Ads section and registered the two-factor authentication and a payment method (if not yet done).

Let us know if that fixed it.
A similar case where it was solved by the above is here:
- https://ww.wp.xz.cn/support/topic/facebook-woocommerce-not-connecting/
Another solution:
- https://ww.wp.xz.cn/support/topic/catalog-id-is-missing/#post-15573391

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Catalog ID is missing’ is closed to new replies.

3 replies
3 participants
Last reply from: B C. a11n
Last activity: 4 years, 1 month ago
Status: resolved