Catalog mobile

  • Resolved validanciu

    (@validanciu)


    2 years, 6 months ago

    Hello, when I’m on my mobile and I click to take me to the product, it shows me the second image of the product and the options to add to the basket or to the wish list. To go to the product page, I have to click twice.
    When I click on the image, I would like it to take me directly to the product, without having to click twice on the product to get to the product page.

    How can I fix this?

    • This topic was modified 2 years, 6 months ago by validanciu.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Stef

    (@serafinnyc)

    2 years, 6 months ago

    This is usually a setting from your theme’s Customizer. So go into Customizer > Shop > And then look for Hover over Second Image Display

    https://loom.com/i/0933c1e7b1b34008b8c7afa2edeaa47d

    Uncheck this box

    This is not a default function of WooCommerce and is typically a feature found in Premium themes, which we do not support in this forum.

    • This reply was modified 2 years, 6 months ago by Stef.
    Plugin Support Shameem – a11n

    (@shameemreza)

    2 years, 6 months ago

    Hi @validanciu

    It sounds like you’re experiencing an issue with the mobile version of your WooCommerce site, where it requires two clicks to reach the product page. This is indeed not the WooCommerce default feature. Your theme adds it.

    You can follow the guide shared by your theme support here: https://www.portotheme.com/forums/topic/product-image-changing/ or the guidance shared by @serafinnyc

    If this doesn’t work, it would be best to reach out to the theme’s developers for further assistance here. I am sure they will have no problem supporting you there.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Catalog mobile’ is closed to new replies.