Attempt to use the guide to solve issue: Unsuccessful. Before submitting an issue, I try your guide.
Another issue was found. When synchronizing with Google Calendar, the appointments are not added to the correct time block. I set an appointment for 1:00pm and it showed up in the 8:00am time block.
Attempt to use guide to solve issue: Unsuccessful once again
I tried another booking and noticed that the bookings are synced to the calendar and placed in a time block that is 5 hours before the appointment. Is there a reason for this?
Yes it works on that site. I understand that you are implying that there is an issue with my theme. However, as I stated before, I follow the guide. Could you please look into this issue further, as you did with my booking time issue. I plan to purchase a Pro license. You will not be wasting your time I assure you
OK please provide me your webiste URL, switch to a wordpress standard theme and deactivate all plugins but Salon Booking.
D.
It works when I do that, but my entire site is trash now!
So you refuse to fix it? Because I need this to work with how my site was originally, Beautiful.
Should I seek another plug in? I have the Divi theme, tons of people use this theme. Is it just incompatible? Can you make it compatible?
synigencellc, wpchef suggested you switch to a default theme and deactivate all plugins, which is common troubleshooting step. As the reported issue no longer occurs when the theme and plugins are not active, it is a fair assumption that either your theme or one of your other plugins has an incompatibility that is causing your issue with this plugin.
To continue with your troubleshooting, activate your theme and plugins one at a time testing the site after each activation until the issue reappears. This will allow you to identify whether a specific plugin or the theme was causing the issue. Once that is known, further troubleshooting can be concentrated on that component.
Now I understand, thanks! When I activate my theme, the problem begins. The theme, Divi, is the issue. I have to buy a pro license for each site right? I have another Divi themed site where a client wants this plug in too. I told them to be prepared to pay.
I don’t know, but if you contact the vendor they’ll tell you what their terms are, and might be able to suggest a fix for the incompatibility.
Its only a single problem. Last time I had an issue with the theme, wpchef was able to help. Therefore, could you leave the next response for him. Thank you.
Wpchef: can you see if you can help with this issue? I have another site I want to implement this plug in on.
Hi,
could you send me the URL of the website?
D.
Hi,
did you verified is the issue persists even with a standard wordpress theme?
