Category items disappear from query.

  • Resolved shuniufx

    (@shuniufx)


    5 years, 10 months ago

    Hi there, first of all, love your plugin. But now I am facing an issue regarding about the category and need your guidance. Previously I have no problem but suddenly the issue appears. I have multiple post category and plan to choose only 1 of the categories to display on the blog post #1 in the page. However, in the Query section, suddenly I was unable to view or choose any post category which I have already created as the “Category” section under the “Taxonomy” was completely blank. I have try all sorts of way to solve this issue but to no avail. Could you assist me on this? Thank you very much!

    Below are the screenshots
    https://prnt.sc/tpc7br
    https://prnt.sc/tpc8kj

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WPXPO

    (@wpxpo)

    5 years, 10 months ago

    Hi @shuniufx,

    Thank you for choosing our post blocks plugin. I check this problem again and again but failed to figure out your bug. It works fine on my local server. Please see the screenshot https://prnt.sc/tplzkd. Previously you have no problem but suddenly the issue appears. Actually from when you face this issue. Could you please tell me details.

    Note: Could you please create a new page for testing and try to add different blocks.

    Thread Starter shuniufx

    (@shuniufx)

    5 years, 10 months ago

    Hi there, I have tried the same for new page. Apparently not just categories but the tags and post types are also facing the same issue. I have also tried to create a new page using different post types but the issues remain the same as u can see in the screenshot attached https://prnt.sc/tppqxj. Only categories, tags and post types are currently having this issue. I think it is actually after I integrated SSL and Cloudflare into my website I started having this issues. Probably is the plugin conflict with the SSL? Hope I could get more guidance on this. Thank you!

    Thread Starter shuniufx

    (@shuniufx)

    5 years, 10 months ago

    Solved, it was my SSL which make the error, causing the categories and tags unable to show. I have disabled it and it works perfectly as normal. Sorry for the inconvenience and really appreciated the time and support ! Thank you!

    Plugin Author WPXPO

    (@wpxpo)

    5 years, 10 months ago

    Hi @shuniufx,

    I hope your issue is solved. If you have any more question let me know. I will try to solve your problem as soon as possible.

    If you are satisfied with our support then give us a five-star review in the WordPress directory. As a new plugin developer, it helps us a lot.

    Have a nice day.

Viewing 4 replies - 1 through 4 (of 4 total)

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