Category page issues

  • Resolved geitsupport

    (@geitsupport)


    7 years, 7 months ago

    After upgrading to the latest version of WooCommerce, we noticed that the category page was either not loading at all or loading without showing products. Not sure, but there could also be a conflict with a plugin called “WooCommerce Products Visibility” that we are using that controls what products appear on the category page based on role.

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  • Anton Vanyukov

    (@vanyukov)

    7 years, 7 months ago

    @geitsupport,

    Have you tried doing a plugin conflict test? Try disabling “WooCommerce Products Visibility” and see if that fixes the issue.

    Also, you can try to enable the debug log, by adding the following lines to your wp-config.php file:

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);

    After that check for errors in wp-content/debug.log

    Best regards,
    Anton

    Thread Starter geitsupport

    (@geitsupport)

    7 years, 7 months ago

    Note to self: DEBUG is your friend. When I looked in the error log the error actually had to do with our theme. Thank you for your help and your patience.

Viewing 2 replies - 1 through 2 (of 2 total)

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