Caused a WSOD

  • rickbase1

    (@rickbase1)


    4 years ago

    Was really looking forward to using this plugin so before I purchased the PRO version I tried the free version and as soon as I enabled it, it gave me a WSOD. Fortunately WP-Admin still worked and I had a recent backup. Running the Elementor CSS reset tool seemed to help, but still investigating.

    Post note: Upgraded to 3 stars. Seems that there was some CSS conflict which the Elementor CSS reset tool was able to fix.

    • This topic was modified 4 years ago by rickbase1.
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  • Plugin Author POSIMYTH

    (@posimyththemes)

    4 years ago

    Hello @rickbase1

    We are sorry for the inconvenience, We are 100% sure, It wasn’t due to our plugin as We have lots of sites running on Pro version and it works fine.

    Issue might be with 3rd party plugin conflict, Server Setup, Caching related configuration or similar, which is quite subjective user to user. We are always there to help you all possible ways. You may submit ticket on helpdesk and we are there to help you.

    We hope you will investigate further and/or get help from us which will give you idea, that it’s not worth 3star on our plugin, As You will see other users ratings and efforts we add on all issues.

Viewing 1 replies (of 1 total)

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