Certain Forms Not showing submitted data

  • Resolved Andres Rueda

    (@andooresu)


    5 years, 8 months ago

    I have three Elementor Forms each one in different pages on the same website, also different each form has unique Ids, so they are entirely different.

    My first conact form is the contact on homepage, it works fine.

    The other two are capturing data, Vibeforms is counting each entry in “Analytics” section, but i can’t see the data in the “submissions” section.

    I can only see the first form data, the other two isn’t loading. I am just getting a blank page in the Vibeforms submission dashboard after trying to load those forms entries.

    Video showing the issue:
    https://drive.google.com/file/d/13TzVWQHFx29HNwg4-wNhf1hkrXSpHRRW/view

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sharukh Khan

    (@sharukhajm)

    5 years, 8 months ago

    hey @andooresu
    Please check it there is any error in browser’s console. Also, check your server’s error log.

    Thread Starter Andres Rueda

    (@andooresu)

    5 years, 8 months ago

    @sharukhajm Hello!

    I re-checked the forms itself. It seems that i had two form fields with the same ID, maybe i copied the field, changed the label but didnt changed the field ID.

    So i Copied the form, made the corrections and checked that all fields in the form had unique ID’s. Now this form works fine.

    It seems that the duplicated Form Fields ID is causing the error when trying to load the tables.

    The thing now is that i cant erase the old form or extract the data submitted because they are not loading the entries.

    Is there a way to erase the form entries accesing the DB through Phpmyadmin or maybe extract the data?

    Sharukh Khan

    (@sharukhajm)

    5 years, 8 months ago

    hi @andooresu
    Form Vibes saves Submissions data in two tables – wp_fv_enteries & wp_fv_entry_meta
    Initial wp_ prefix can be different in your setup.

    • This reply was modified 5 years, 8 months ago by Sharukh Khan.
Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Certain Forms Not showing submitted data’ is closed to new replies.