Certificate is blank

  • fatiali8170

    (@fatiali8170)


    2 months, 2 weeks ago

    The certificate is set up correctly but it not showing form the student side. It is generating a blank image. WHy?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support brianvu-tp

    (@briantp)

    2 months, 2 weeks ago

    Hi fatiali8170,

    Thank you for contacting us.

    As you are using the LearnPress Certificates premium add-on, we recommend creating a free support request on our official support forum.

    To help us assist you better, please create a support request with the subject line “fatiali8170 – Certificate is blank” on our official forum.

    Please visit our official help desk and click on the “Support” and follow the instructions in this video to create your ticket.

    This forum is primarily intended for LearnPress-specific support queries.

    Thank you for your understanding!

    Best regards,
    Brianvu-tp

    Moderator Support Moderator

    (@moderator)

    2 months, 2 weeks ago

    As you are using the LearnPress Certificates premium add-on

    For pro or customer support, please contact the developer on their site. This includes pre-sales information.

    As the developer is aware, customers may not be supported on this site.

    https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products

Viewing 2 replies - 1 through 2 (of 2 total)

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