• Resolved clay1977

    (@clay1977)


    A learner completes the quiz.
    The view certificate button is clicked.
    In chrome- “Error loading pdf”
    In MS Edge – “We can’t open this file. Something went wrong”

    Using “Example Certificate” template.

    Sensei LMS Certificate plugin is up to date

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter clay1977

    (@clay1977)

    update- checked all certificates from admin area. same issue. no certificate is able to be accessed

    I experienced this after updating to version 2.1.0. The pdf does not generate and a code is displayed on-screen. These are the first few lines:

    Warning: strtoupper() expects parameter 1 to be string, array given in /home/domain/public_html/wp-content/plugins/sensei-certificates/lib/tfpdf/tFPDF/PDF.php on line 1151
    
    Warning: Cannot modify header information - headers already sent by (output started at /home/domain/public_html/wp-content/plugins/sensei-certificates/lib/tfpdf/tFPDF/PDF.php:1151) in /home/domain/public_html/wp-content/plugins/sensei-certificates/classes/class-woothemes-sensei-certificates-tfpdf.php on line 42
    
    Warning: Cannot modify header information - headers already sent by (output started at /home/domain/public_html/wp-content/plugins/sensei-certificates/lib/tfpdf/tFPDF/PDF.php:1151) in /home/domain/public_html/wp-content/plugins/sensei-certificates/classes/class-woothemes-sensei-certificates-tfpdf.php on line 43
    
    Warning: Cannot modify header information - headers already sent by (output started at /home/domain/public_html/wp-content/plugins/sensei-certificates/lib/tfpdf/tFPDF/PDF.php:1151) in /home/domain/public_html/wp-content/plugins/sensei-certificates/classes/class-woothemes-sensei-certificates-tfpdf.php on line 44
    
    Warning: Cannot modify header information - headers already sent by (output started at /home/domain/public_html/wp-content/plugins/sensei-certificates/lib/tfpdf/tFPDF/PDF.php:1151) in /home/domain/public_html/wp-content/plugins/sensei-certificates/classes/class-woothemes-sensei-certificates-tfpdf.php on line 45

    I reverted back to 2.0.7 and my pdfs are now generating properly.

    Thread Starter clay1977

    (@clay1977)

    thank you. for me it turned out to be a plugin meant to make all external links open in a new window. not sure why since these are internal links, but that was it

    I have the same problem. And the certificates don’t show, if I open the certificate a message “There has been a critical error on this website”

    Hi,
    Im having the same issue.
    Did someone finally fixed?

    The PDF can’t be loaded.

    THX.

    Hi @daniellacarra ,

    Since the issue which resolved the problem for the original poster has been resolved, I will close this thread.

    If you’re still having trouble, please open a new thread, since, although issues can appear to be similar among users, they often have different root causes.

    Best,
    Cena

    Hey @daniellacarra if you haven’t found a resolution, see my replies on the thread linked below – it seems on my site that if none of the text formatting checkboxes are selected in my certificate templates the PDFs will not generate, but if I use at least one of the checkboxes on each text field the PDFs will generate correctly. https://ww.wp.xz.cn/support/topic/certificate-issues-on-version-2-1-0/#post-14800816

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Certificate not loading for completed course’ is closed to new replies.