Hello @khang1028,
Please follow this guide to change the blocking message:
https://cleantalk.org/help/overwrite-message-for-blocked-visitors
If you have problems with false positives, do not hesistate to contact us in our private support system:
https://cleantalk.org/my/support/open
Thank you.
Hi @amagsumov,
I updated the message following your link. I don’t know why it added <p> tag automatically to my message after save and the plugin response my message + Clean Talk response message although I don’t tick “Show CleanTalk’s response below my response”.
For example:
I input message
“Sorry, you’re submitting forms too often. Please wait a moment before trying again.”
After save, the message is
“<p>Sorry, you’re submitting forms too often. Please wait a moment before trying again.</p>”
and CleanTalk response:
“***
Sorry, you\u2019re submitting forms too often. Please wait a moment before trying again.\r\n\r\n<\/p>\n\n *** Forbidden. You sent forms too often. Please wait a few minutes. ***”
Tags only appear on your dashboard, not to visitors. You can test the protection in incognito mode of your browser using blacklisted email [email protected].
We’ll think of removing the tags on the dashboard as well. Please give us 2-3 days.
We also couldn’t reproduce the issue with displaying the CleanTalk message under the custom one.
We need to check your CleanTalk account. Please us directly in our private support system:
https://cleantalk.org/my/support/open
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This reply was modified 2 years, 8 months ago by
amagsumov.
Hello.
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System.
