Change Google account for backup

  • Resolved dkoelewijn

    (@dkoelewijn)


    6 years, 3 months ago

    Hi,

    How can I change the Google account that Total Upkeep is using for Google Drive access? I want to change from my personal to my business account. I already revoked access to Total Backup on my personal google account, but according to the configuration screens Total Upkeep still is Authorized to my personal Google Drive. I tried the ‘configure’ link, but that doesn’t allow my to change Google account.

    Cheers, Denis

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Brad Markle

    (@bwmarkle)

    6 years, 3 months ago

    Hi @dkoelewijn,

    Thanks for taking a few minutes to post a question! Without users like yourself letting us know what they need, we wouldn’t have the necessary insight to know what needs improvement.

    I’m in the works of adding an update that will allow you to change the Google Drive account that is used. We will definitely have this released next week, and quite possibly on Monday.

    I’ll post an update here soon.

    Thanks!
    – Brad

    Thread Starter dkoelewijn

    (@dkoelewijn)

    6 years, 3 months ago

    Great, thanks for your quick feedback. Looking forward to the update!

    Plugin Author Brad Markle

    (@bwmarkle)

    6 years, 3 months ago

    Hi @dkoelewijn,

    We just released Total Upkeep Premium version 1.3.2

    After upgrading, you can clear out your Google Drive settings and choose another account by:

    Total Upkeep > Settings > Backup Storage > Click “update” next to Google Drive > click “Delete settings”

    After you do the above and close that modal, you can then click on “Authorize” next to Google Drive and authorize your account again.

    I have that helps! If it doesn’t, or if you have any further questions, feel free to ask.

    Thanks!
    – Brad

    Thread Starter dkoelewijn

    (@dkoelewijn)

    6 years, 3 months ago

    Hi @bwmarkle,

    Thanks, I managed to update and authorize with my other Google account.

    However after I enable the backup to Google drive and do ‘Save Changes’ some warning messages are displaced and immediately removed. So I cannot read the warning message. After this the checkbox is unchecked again.

    Any idea what is the problem?

    Cheers, Denis

    Plugin Author Brad Markle

    (@bwmarkle)

    6 years, 3 months ago

    Hi Denis. I’m very sorry about the bug on saving the settings.

    While working on the ability to delete your Google Drive settings so you can reauthorize with a different Google account, I optimized a set of code unrelated, and inadvertently caused this bug.

    We just released another patch, Total Upkeep Premium 1.3.3. Please update and try again.

    Sorry for causing the new issue, but thanks for letting us know!
    – Brad

Viewing 5 replies - 1 through 5 (of 5 total)

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