Change Password Link Issue
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Hello everyone,
could you please help me? We have an issue on our website and do not know how to fix it. We got message from our member who wrote us this email:
Good morning,
I’m having issues to login. I made the password and it is incorrect. I’m clicking on the link to make a new password and the link is leading me to the login page again. Not to a new password page. I need a new password.
In meanwhile the member managed to log in (he remembered his old password) but the issue still persists. I created a test account and having the same issue as him. I clicked on “Forgot Password”, normally received email with the link which should normally leading me to the page where I could change the password. But the link is leading me to login page instead of change password page.
Could you please advise?
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Hello,
i have problem with my plugin ArMember. My site is optometristid.ee and problem is in forgot password section. I disabled half of the plugins (~15 pcs), including the Yoast plugin, but nothing changed, the submit button still doesn’t work.
Basically everything works, i enter my username, a message comes with a link, i click on the link and enter new passwords, but the submit button doesn’t take me further, even though the passwords in both fields are the same, the submit button still doesn’t work.
Here you can see, how looks Enter New Password:
https://drive.google.com/file/d/1NQMZ4wBMb5zDJaR6JYABPnOxmR4dQYW9/view?usp=drive_link
And here is error console messages:
https://drive.google.com/file/d/1G9zt4qYdeZK7Jnwnln5oBBpjkP87OK5C/view?usp=drive_linkHello,
I have a similar problem, so I’ll allow myself to write here.
I don’t really understand how this is supposed to work, and there’s no way to change this form in the plugin.
Example: I click “forgot password”, I received a link to change my password. And this is where the problem begins, the first item in the form is “enter current password”? If I forgot it, then I don’t know it, so what should I do?thanks in advance for your help
Marek
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