• Resolved mabeyglenn

    (@mabeyglenn)


    I am trying to import a table but the plugin is looking in the wrong place for my admin-post.php file.

    So I’m getting this error.

    “This site can’t be reached

    The web page at https://thefaragefiles.com/wp-admin/admin-post.php might be temporarily down or it may have moved permanently to a new web address.”

    Can I amend the path the plugin uses?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    Hi!

    Thanks for your post and sorry for the trouble!

    No, that path is correct, as admin-post.php is a WordPress file that always exists there, and it does not need to be changed or configured anywhere.

    Instead, what’s happening here is that your server is basically blocking the request (presumably for security reasons, as it doesn’t like something about the data that is sent from the browser to the server). So, ultimately, this is very similar to the “403 Forbidden” error that is explained on https://tablepress.org/faq/common-errors/ (your server is just sending a different HTTP response code). To resolve this, your hosting company will likely need to adjust and relax their firewall configuration, or you could first check if you are using any security plugins that might be causing this.

    Best wishes,
    Tobias

    Thread Starter mabeyglenn

    (@mabeyglenn)

    Thank you for your response.

    The path to my admin-post.php is  /clickandbuilds/TheFarageFiles/wp-admin . This is where it is for IONOS hosting. And I think this is why I am unable to upload any tables.

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    Hi,

    Yes, that’s the local server file path for the file — but what’s relevant here is the URL for interacting with that file “from the outside”. TablePress (just like WordPress itself, e.g. when editing post/pages) are sending data to this URL for it to be saved (when you edit a table in the browser). That URL is https://thefaragefiles.com/wp-admin/admin-post.php and it’s correct here. However, your server (or a security plugin) are configured to strictly: They are blocking the request to this URL, presumably because the sent data contains some keyword or character pattern that they find “suspicous”, as outlined in my link from above. You would please need to check if there’s a security plugin involved, or if your hosting company can find out more from their log files and then relax whatever configuration is involved.

    Best wishes,
    Tobias

Viewing 3 replies - 1 through 3 (of 3 total)

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