Hello @stas1493,
When you raise/ lower the price of a certain subscription or when you change the duration of a subscription plan, for the already subscribed users who are subscribed to an automatically recurring plan, nothing will change. It’s more of a technical limitation, but it also helps to prevent scams.
For the users who are already subscribed to the plan, to be able to pay the new price, they will first need to Abandon their current subscription plan, after which they will need to subscribe again to that plan (which now has the changed price).
Note: I would like to mention that a workaround may be available, but it would require database manipulation and only works for payments made with Stripe or the new PayPal gateway. If you want to know more about this workaround then please let me know but it’s important to mention that this will need to be done by you (or a developer of yours), and in case something goes wrong there is nothing we can do to help, since this isn’t something that we offer support for (nor is it something that is supported within the plugin).
@thomaswild
I need to change the price. Help. I did a discount for the first few days, and the price was 5, but then it became 15. And everyone who bought it at 5 is automatically renewing at 5.
Hello @stas1493,
Besides the Database Manipulation, there is another method that might help you but for this I would like to ask you to make sure that you have the latest version of Paid Member Subscriptions.
By adding the following custom code snippet to your website:
add_filter( 'pms_edit_subscription_enable_billing_next_payment_editing', '__return_true' );
You will be able to edit the next billing field by navigating to your Dashboard -> Paid Member Subscriptions -> Members -> hover over a member you’d like to change the price for -> click on edit Member -> in the Subscriptions section click on Edit next to their subscription. Scroll down and you will be able to edit the amount under Next Payment.
You can use the code by adding it to your theme’s ‘functions.php‘ file or by creating a new plugin as described here.
