Change user telegram

  • ferraz13galo

    (@ferraz13galo)


    6 months, 1 week ago

    Hello guys

    I have some cases in which the user needs to change the Telegram account used in the subscription.
    Example: he lost the account, he entered the group with a personal Telegram account (while he uses a secundary account for bets groups), etc.

    How can I change the Telegram ID of this member, that already have an active subscription and already entered the groups with another Telegram account?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author rektification

    (@rektification)

    6 months, 1 week ago

    Hey @ferraz13galo

    There’s no easy way to do this. If you’re comfortable editing your database, then you can manually update the user id in the order meta table, but I wouldn’t recommend this unless you know what you’re doing. The other option is to remove them from the group, cancel the current subscription, and have them re-purchase the subscription with a 100% off coupon code (assuming they’ve already paid the first time). This is the cleanest way, though does involve a little more friction for your user.

    We could consider building in a utility for this, but it might some time before we can get to it. How many cases of this do you expect in a month or year?

    Thread Starter ferraz13galo

    (@ferraz13galo)

    6 months, 1 week ago

    Not much, I’ve got three from now. I have a dev in the team and you ask him for help on editing the ID in the table

Viewing 2 replies - 1 through 2 (of 2 total)

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