Changes from options not showing up

  • Resolved ebrunvand

    (@ebrunvand)


    5 years, 2 months ago

    This option ability for twenty seventeen is great! But, the changes that I’m making in the Dashboard, and that look correct while logged in, aren’t showing up on the actual web site. Is there a time lag based on my hosting service updating plugins etc?

    The change (right-justify site title) is showing up when I’m in the dashboard, and when I view source I can see the customized site-branding environment. But, when I logout and go to my site, the change isn’t there, and view source reveals that none of the new customizations are there. I’m refreshing and clearing the cache.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Oliver Campion

    (@domainsupport)

    5 years, 2 months ago

    Sounds like you’re editing a Draft in the Customizer. Click the little cog next to “Save Draft” and click “Publish” option then “Publish” button and you should be done.

    Oliver

    Thread Starter ebrunvand

    (@ebrunvand)

    5 years, 2 months ago

    Thanks for the super speedy reply! I should perhaps have been just a little more patient before sending a note! I was correctly saving and publishing the main site (not draft), but after waiting 30min or so, the changes have finally showed up. Apologies for the extra support traffic, but in the past changes have always shown up as soon as I’ve published…

    Thanks,
    -Erik

    Plugin Author Oliver Campion

    (@domainsupport)

    5 years, 2 months ago

    Hi Erik,

    Thanks for letting us know. It’s pretty odd for this to happen if your browser / web server / host isn’t caching the old site.

    I’ll mark this as “resolved” now.

    Oliver

Viewing 3 replies - 1 through 3 (of 3 total)

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