Changes Not Appearing after Cache cleared

  • bcaldwell

    (@bcaldwell)


    7 years, 8 months ago

    Hi all and thank you for your help,

    I’ve been working on a site for a few months now and suddenly my changes to the site won’t appear after I’ve logged out of the admin account. When I go into the actual widgets, the text and settings I’ve added are still there, and appear on the site when I save them and update the page. But then when I log out they’re gone again.

    I realize this is probably a caching issue, but I’ve deactivated my caching plugin and cleared my browser cache multiple times. Does anyone know what else I can do?

    The site is hosted on a private server if that information is important.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Orlando Alonzo

    (@ogalinski)

    7 years, 8 months ago

    The source code for that site shows this at the end:

    <!– Cache Enabler by KeyCDN @ 20.08.2018 22:01:58 (html) –>

    So, it’s cached…I suggest clearing Cache Enabler generated files. It would be good to know what other plugins you have in that site. Just in case, there is this guide from KeyCDN themselves about Cache Enabler:

    https://www.keycdn.com/support/wordpress-cache-enabler-plugin

    Hope it helps.

    • This reply was modified 7 years, 8 months ago by Orlando Alonzo. Reason: added link
    Thread Starter bcaldwell

    (@bcaldwell)

    7 years, 8 months ago

    Thank you for the timely response!

    Here are the plugins I have active:
    Better Font Awesome
    Download Manager
    Page Builder by SiteOrigin
    SiteOrigin Widgets Bundle
    Updraft Plus
    WPForms Lite

    I’m confused about your recommendation re: Cache Enabler. Are you suggesting I install it and then clear the cache? It isn’t currently installed on my WordPress site, at least it’s not visible from the Dashboard. Also I don’t remember ever installing that plugin.

    Shiv

    (@shivkumar0132)

    7 years, 8 months ago

    Hi bcaldwell,

    You can get rid of cache issue by installing the browser extension you can use Clear Cache extension for chrome browser.

    Regards,
    Shiv

    Orlando Alonzo

    (@ogalinski)

    7 years, 8 months ago

    @bcaldwell

    > Also I don’t remember ever installing that plugin.

    Well, that’s weird. Are you the only one admin on that site?

    You could check your wp-config.php and look for the line

    define('WP_CACHE', true);

    Change true to false and try again. Also clean your browser cache.

    Thread Starter bcaldwell

    (@bcaldwell)

    7 years, 8 months ago

    Changing the wp-config file worked. Thank you so much!

    For future reference, I seem to have had nothing but trouble with caching. It’s the reason my caching plugin was deactivated. Is there anything I can do to reduce the amount of problems I get from caching? Is there a better plugin that W3 Total Cache? I understand the need for caching but it seems to be the number one cause of website problems for me.

    Thank you both again for your time.

    Orlando Alonzo

    (@ogalinski)

    7 years, 8 months ago

    @bcaldwell

    Caching plugins can be tricky, and W3 Total Cache is the trickiest…don’t get me wrong, is a wonderful cache plugin, but it can be hard to get it working right. WP Super Cache is pretty good and much simpler than W3TC. I use it along with Autoptimize with very good results. But honestly, it’s difficult to say this or that plugin is going to work for you. It has to do with hosting provider and several other things to consider. You have to try the best performers and do a lot of testing. There’s not an easy road with caching… 🙁

    Best of luck with your site!

    P.S. Well-meant and free advice: before caching, work on image optimization; according to GTMetrix, your front page is 8.35MB, that’s more than 4 times the maximum recommended size.

Viewing 6 replies - 1 through 6 (of 6 total)

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