Changes that you made may not be saved

  • Resolved Herve Kabla

    (@hkabla)


    2 years, 3 months ago

    Hi, I’ve been using the Monster Insights for several years with no issue. But since a couple of weeks, a symptom appeared on my wordpress blog : after saving a blog post, if I click on the link to display my post, a popup is displayed, telling me that “Changes that you made may not be saved”.

    Of course, as I just saved, no changes are lost. But this behaviour is a little bit annoying, since I have this popup each time I close the post editing window.

    I’ve investigated the issue. After deactivating/activating all plugins, it appears that it is the monster insights that provokes that behaviour.

    I’m using 8.23.1 together with Wordpres 6.3.2

    • This topic was modified 2 years, 3 months ago by Herve Kabla.
Viewing 15 replies - 1 through 15 (of 18 total)
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  • Plugin Support Michelle D.

    (@devmich)

    2 years, 3 months ago

    Hi @hkabla,

    I’m sorry for the delay here! Thanks for bringing this to our attention. I’ve forwarded the details shared here to our team for further investigation.

    Thank you!

    • This reply was modified 2 years, 3 months ago by Michelle D..
    Plugin Support Michelle D.

    (@devmich)

    2 years, 3 months ago

    Hi @hkabla,

    As a quick update, an issue has been opened for our developers to work on a fix. I’m not able to say exactly when a fix will be released, but please know our team is working on resolving it.

    As such, I’ll go ahead and close this thread for now. But if you’d like for us to assist further, please feel welcome to continue the conversation.

    Thanks!

    Thread Starter Herve Kabla

    (@hkabla)

    2 years, 3 months ago

    Thanks a lot for your answer

    Thread Starter Herve Kabla

    (@hkabla)

    1 year, 10 months ago

    Hello @devmich, any news regarding the issue I raised ? it’s been 5 long moths already…

    Plugin Support Michelle D.

    (@devmich)

    1 year, 10 months ago

    Hey @hkabla,

    Thanks for checking in on this. I’m so sorry for the delay :/

    Let me follow up with our team about this. I will post another update as soon as I’m able to.

    Thanks so much!

    Plugin Support Michelle D.

    (@devmich)

    1 year, 10 months ago

    Hi @hkabla,

    Thanks for waiting! Our team is currently finalizing a major release, and once that’s out, we’ll be focusing on squashing out a few bugs, this particular issue being one of them.

    I hope this helps! If I’m able to get a better timeline, I’m happy to let you know, but for now we appreciate your patience while it’s still a work in progress.

    Let me know if you have further questions.

    Thank you,

    Whistlepig Softworks

    (@whistlepigsoftworks)

    1 year, 7 months ago

    @devmich Has there been any progress on this issue? I’m running WP 6.6.1 and Monster Insights 9.0.1 and have this same exact issue. Thanks!

    Plugin Support Michelle D.

    (@devmich)

    1 year, 7 months ago

    Hey @whistlepigsoftworks,

    Sorry for missing this! It looks like the fix hasn’t yet been shipped, so I have added your vote to further help expedite this issue.

    Thank you.

    Whistlepig Softworks

    (@whistlepigsoftworks)

    1 year, 6 months ago

    @devmich – Any further updates? I think there’s a similar issue reported on another support topic. Also, how is this marked as “Resolved” when the fix hasn’t been released yet?

    Plugin Support Michelle D.

    (@devmich)

    1 year, 6 months ago

    Hi @whistlepigsoftworks & @hkabla,

    Thanks for checking in on this. I apologize for the delay in responding!

    I’m happy to finally report we’ve just released a new version of MonsterInsights which includes a fix for this particular issue. Please update MonsterInsights to the latest version for the fix to apply.

    So sorry again about the extended wait on this, but our team truly appreciates your patience and understanding.

    Thank you!

    Whistlepig Softworks

    (@whistlepigsoftworks)

    1 year, 6 months ago

    @devmich – thanks for letting us know the correction has been made. Can you please post the actual version number that contains the fix?

    Plugin Support Michelle D.

    (@devmich)

    1 year, 6 months ago

    Hi @whistlepigsoftworks,

    Sure thing. The latest version released is 9.2.0.

    Thanks!

    Thread Starter Herve Kabla

    (@hkabla)

    1 year, 6 months ago

    Hello @devmich,

    I’ve installed the new plugin version with the fix…, here are the news:

    • good news, the popup message has disappeared, so consider the above problem as fixed
    • bad news, I get two error messages that say (in french) :

    L’extension « monsterinsights-metabox » a rencontré une erreur et ne peut être affichée.

    L’extension « monsterinsights-headline-analyzer » a rencontré une erreur et ne peut être affichée.

    So the problem is not totally fixed…

    Plugin Support Michelle D.

    (@devmich)

    1 year, 5 months ago

    Hi @hkabla,

    Thanks for the follow up. I’m sorry for the continuing trouble here.

    Out of curiosity, do you have any cache running on your website? Does clearing the cache help resolve the error message?

    If you continue to run into the same issues, are you able to provide the following details?

    • WordPress version
    • PHP version
    • Any console errors appearing alongside that error message

    Thank you!

    Plugin Support Tim H

    (@tharg3)

    1 year, 5 months ago

    Hi @hkabla,

    We’ve just released a patch for this issue, please ensure that you update to the latest version of MonsterInsights v9.2.1.

    Let us know if you run into any issues after that!

    Thanks,
    Tim

Viewing 15 replies - 1 through 15 (of 18 total)
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