Changing Account Administrator

  • hmrivera

    (@hmrivera)


    7 years, 7 months ago

    Greetings,
    I am looking for assistance is changing over administrative rights on our website. Our currently listed administrator unfortunately passed away just about a month ago. My contact email is [redacted]. I currently update the website but if I needed to add a user I’m not able to or even get any billing info if any.
    Your help will be greatly appreciated.
    Thank you in advance,
    Hector M Rivera
    NJ Royal Rangers Assistant Director

    • This topic was modified 7 years, 7 months ago by Jose Castaneda. Reason: removed email

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • cleancoded

    (@cleancoded)

    7 years, 7 months ago

    I’m sorry for this recent loss.

    To update a user on your WordPress website, after logging in to the backend area with an administrator-level account, click on ‘Users’ from the left navigation. Then, find the user you want to update and click on it to edit. From this screen, update the name, email and password as needed. Then click the “Update User” button to save changes. You should see a success message: ‘User Updated’ at the top of the screen if the changes you made were successful.

    There should be no billing details required for your self-hosted WordPress site; you may be thinking of your web hosting account, which appears to be Blue Host.

    If you can’t find this login, you can always reach out to their customer support about updating your account and billing details:

    https://www.bluehost.com/contact

    To directly answer your question above, here is a quick video walkthrough of adding new users and updating an existing user on your site:

Viewing 1 replies (of 1 total)

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