• Resolved mary_louise

    (@marylouise21626)


    Hello – I have read about changing an already existing product to a variable product. My concern is that I have many simple paper book products with dimensions and weight that I will be adding the variable of “ebook” to. Will any of the preexisting dimensions or weight cause problems for the final outcome? I have successfully transformed about a dozen already, and they are showing up accurately in the shopping cart and the download versions are not adding any shipping – that was my first concern. (I made sure there were no dimensions in the ebook variation). I have not yet checked to see if the product actually will be sent to the customer via a link. I think what I am asking – is there anything I should be careful of that might cause future problems/challenges. I have many products that I’m going to edit. Thank you. I might add that I have had serious challenges with this when we had a different platform, and that is why I am asking now, before I do a lot of the work.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Just making sure I understand this correctly, you’re changing physical simple products to variable products that include both physical and virtual variations?

    If that’s correct, you can mark those ebook variations as virtual and downloadable, as in this screenshot: https://d.pr/i/kxrTmR

    This will not charge any shipping for those variations and it will send your customer the book file after payment is completed.

    For physical book variations, shipping will be calculated using the dimension and weight information you’ve set in the product.

    Feel free to get back to us in case you have any additional questions!

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter mary_louise

    (@marylouise21626)

    Yes this was very helpful and I’m sorry I did not respond sooner. Many thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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