Changing Slug breaks plugin

  • Resolved lmktech

    (@lmktech)


    8 years, 11 months ago

    I have the plugin installed on my WordPress site and am having issues getting the plugin to open the page for job descriptions.

    http://www.lmkclinicalresearch.com/careers/

    I have the plugin active at this page and have no issue creatings jobs, getting the widget to show up, etc.

    Whenever I changed the slug, however, this seemed to completely break the plugin and I am unable to preview the Job post at all and am unable to view the individual page for the job listed as well.

    I’ve tried adding the template code to theme functions and also resaving the permalinks under settings but this has not resolved the issue. I am thinking I may need to completely wipe all plugin data but I can’t find the location in my FTP server for this information.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author PressTigers

    (@presstigers)

    8 years, 11 months ago

    Hello @lmktech,

    Sorry for the inconvenience.

    Please remove all the changes from your functions.php file and reinstall the plugin. You should first try to resave permalinks structure instead of changing in theme’s functions.php file.

    Thank for writing to us. Let us know if the problem still persists.

    Regards,
    PressTigers

    Thread Starter lmktech

    (@lmktech)

    8 years, 11 months ago

    I removed the changes from the functions.php and have re-installed the plugin but am still running into the same issues. The page for the actual job post is not appearing at all.

    Plugin Author PressTigers

    (@presstigers)

    8 years, 11 months ago

    Hello @lmktech,

    Make sure you have reset your permalink structure from the WordPress Dashboard Settings > Permalinks.

    Let us know if your issue still persists.

    Thanks & Regards,
    PressTigers

    Thread Starter lmktech

    (@lmktech)

    8 years, 11 months ago

    To reset , all I need to do is go to ” Permalinks > Save Changes ” correct? I’ve done this several times.

    Plugin Author PressTigers

    (@presstigers)

    8 years, 11 months ago

    @lmktech,

    Can you please take a try by deactivating all of your website plugins except SJB and switch your theme to any WP Twenty theme and then see this issue.

    If you still experience this issue then please contact us at [email protected] so that we can provide you personalized support.

    Thank you. Let us know if you have any further query.

    Regards,
    PressTigers

Viewing 5 replies - 1 through 5 (of 5 total)

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