Changing to double opt-in

  • Resolved areyouldsalso

    (@areyouldsalso)


    5 years, 10 months ago

    I have received a lot of spam emails subscribing to my site because I was using single opt-in. I switched to use double opt-in. I want to be able to request my subscribers to do the double opt-in. Can this be done? Also, how would I know which have responded to the double opt-in and which didn’t…so I can remove the spam subscribers?

Viewing 5 replies - 1 through 5 (of 5 total)
  • vaksupport

    (@vaksupport)

    5 years, 10 months ago

    Hello,

    You can resend confirmation emails to contacts individually. An option to send a confirmation email by multi-selecting users is on our roadmap.

    Also, how would I know which have responded to the double opt-in and which didn’t

    Contacts who haven’t verified their subscription are seen highlighted with the yellow status so you can easily identify and send them a confirmation email manually by clicking on the “Resend Confirmation” email

    Please note that we offer multiple options to avoid spam subscriptions with our Starter and Pro plan and you are welcome to upgrade.

    Thread Starter areyouldsalso

    (@areyouldsalso)

    5 years, 10 months ago

    All emails being sent from my website are very sporatic. I seldom get an email saying I have posted new content. No, it’s not in my spam folder.

    I believe the resend confirmations are also not happening all the time. I sent one to my wife’s email and she never received it.

    The emailer doesn’t seem very reliable. Any guesses why?

    vaksupport

    (@vaksupport)

    5 years, 10 months ago

    Hello,

    Email Deliverability depends on various factors like domain, email server reputation, content and email server sending limits etc.

    Most of times, Email Service providers like Gmail blocks emails sent through your WordPress setup if their sender email address (configured under Email Subscribers > Settings > General) is different.

    To see what is causing the problem you are experiencing now, can you please share the following screenshots with us here?

    1. A screenshot showing Email Subscribers > Settings > General

    2. A screenshot showing Email Subscribers > Settings > Email Sending

    We will get back to you as soon as we review the configuration.

    Should you have any further queries, please do not hesitate to get back to us. We’ll be happy to help.

    Thread Starter areyouldsalso

    (@areyouldsalso)

    5 years, 10 months ago

    General:
    Can’t seem to arrach the screenshot. However, the Sender is “Cybergrandpa” with the FROM address of “[email protected]”. The email for admin is the same address “[email protected]”.
    Email sending:
    https://cybergrandpa.com?es=cron&guid=hkflse-oteiyq-rxyfqb-folbar-lwyopu for cron job.
    send every 10 minutes.
    50 in an hour.
    50 at once.
    Using WP Mail

    vaksupport

    (@vaksupport)

    5 years, 10 months ago

    Hello,

    Thank you for responding to us with details.

    We will have to investigate the issue by directly accessing your website. Can you please send us a message on our contact page so that we can get back to you on email?

    Also, it is not recommended to share any private information on public forums. We recommend you to remove the cron link in your last message ?

    • This reply was modified 5 years, 10 months ago by vaksupport.
Viewing 5 replies - 1 through 5 (of 5 total)

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