“&” character is not encoded/decoded correctly

Resolved andricor
(@andricor)

1 year, 3 months ago
In the latest newsletter we’ve sent, we included a link to a page with “&” signs. While testing the newsletter the url was showing correctly and clicking on it would bring us to the correct page.

After sending the final newsletter the url has been encoded to some mailpoet format, eg: https://example.com/?mailpoet_router&endpoint=track&action=click&data=WyIxIiwiNxxxxxxxxxxxxxxxxxxGZhbHNlXQ

After clicking on it in the newsletter it leads to the page but with the “&” character not decoded but visible as “&” which doesn’t open the right page. But I notice that the parameters belonging to mailpoet are having the correctly decoded “&” character. Eg. “https://example.com/shop/?swoof=1&onsales=salesonly&orderby=popularity&paged=1&utm_source=mailpoet&utm_medium=email&utm_source_platform=mailpoet”

We have used the same exact link in the past and never had this issue. We are using Version 5.5.2.
- This topic was modified 1 year, 3 months ago by andricor.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Lynn J.a11n
(@lynnjat7)

1 year, 3 months ago

Hi there @andricor ,

Thanks for bringing this up. This is a known bug with versions 5.5.0 and higher of MailPoet.

You can get around it by downgrading. You’d need to downgrade the free plugin to 4.4.2, you can get it here:
https://ww.wp.xz.cn/plugins/mailpoet/advanced/

Note that you will also need to downgrade the premium plugin to 4.4.0 to match, if you are using it and it’s active. If you need an older copy of the premium plugin, please reach out to our premium support desk via your MailPoet.com account.

That said, this is a known issue that is in active development and we expect it to be fixed soon. If it isn’t critical, you can wait for the fix. Please monitor the release notes for the plugin to note when the fix has been included:
https://github.com/mailpoet/mailpoet/blob/trunk/mailpoet/CHANGELOG.md

Thread Starter andricor
(@andricor)

1 year, 3 months ago

Hi Lynn

Thanks for your reply. That’s very helpful! Now I know what to do and especially that nothing is broken on our site. 😉

Plugin Support Lynn J.a11n
(@lynnjat7)

1 year, 3 months ago

Hi @andricor,

Just a quick update that this is now fixed. It was part of the 5.6.1 release, although we missed it when putting together the release notes so it’s not explicitly listed there.

Please upgrade to 5.6.1 (or higher) when you get a chance and re-test, and let us know if you still see the issue.

Otherwise, happy mailing!

Thread Starter andricor
(@andricor)

1 year, 3 months ago

Hi Lynn

That’s great news! Thanks!

Now we can mail like never before! 😀

BR, Corrado

Plugin Support Lynn J.a11n
(@lynnjat7)

1 year, 3 months ago

Hi @andricor,

Ha, good to hear :). I’ll mark this thread as complete!

Viewing 5 replies - 1 through 5 (of 5 total)

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