Charged twice for the plugin

  • RedLizardDesign

    (@redlizarddesign)


    9 years, 7 months ago

    Been charged twice for the pro version of the plugin, because of a supposedly failed transfer.Tried to contact via support to resolve the the issue but not answering my email.

    Please provide a happy ending!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Shahriar Alam

    (@shahriar0822)

    9 years, 7 months ago

    Hi,
    Sorry for this issue.

    Somehow missed your mail.

    Could you please send me your username or order id?

    I am refunding one order asap.

    Thanks.

    Thread Starter RedLizardDesign

    (@redlizarddesign)

    9 years, 7 months ago

    Hi, thanks for your reply. The transaction will either be

    Ref #: 1628103614423837429168534000050019222

    Or

    Ref #: 1628103614423837429168534000050019220

    Hope that’s what you need in terms of information.

    Thanks

    Thread Starter RedLizardDesign

    (@redlizarddesign)

    9 years, 7 months ago

    [RESOLVED]

    Once my support email was found, action was taken immediately to resolve the issue and all has been resolved.

    The plugin itself is fantastic!!

    A must have!!

Viewing 3 replies - 1 through 3 (of 3 total)

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