Chat box loading empty on my website

Viewing 15 replies - 1 through 15 (of 18 total)
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  • Plugin Author sodena

    (@sodena)

    13 years, 2 months ago

    Because you have many javascript errors.
    Check out your javascript console and try to fix them.

    regards
    Seb.

    Thread Starter clicksbazaar

    (@clicksbazaar)

    13 years, 2 months ago

    That is exactly my point.

    There was no Javascript error before installing this plugin.
    Errors popped up after it.

    Can you please help me resolve the issues?

    Plugin Author sodena

    (@sodena)

    13 years, 2 months ago

    Could you please remove the plugin and let me know when you do it?

    Thread Starter clicksbazaar

    (@clicksbazaar)

    13 years, 2 months ago

    Done

    Plugin Author sodena

    (@sodena)

    13 years, 2 months ago

    Now, if you don’t mind, install it again for a while 🙂

    Thread Starter clicksbazaar

    (@clicksbazaar)

    13 years, 2 months ago

    Done, Again the same errors

    Plugin Author sodena

    (@sodena)

    13 years, 2 months ago

    Thanks, I’ll do some debugging and the I tell you.

    Thread Starter clicksbazaar

    (@clicksbazaar)

    13 years, 2 months ago

    Thanks a lot.

    Plugin Author sodena

    (@sodena)

    13 years, 2 months ago

    The main problem is solved. But unfortunately you are using jquery themes that overrides ours and it doesn’t look like it should. The border is taking different styles.

    Plugin Author sodena

    (@sodena)

    13 years, 2 months ago

    You need to delete browser cache

    Plugin Author sodena

    (@sodena)

    13 years, 2 months ago

    Sorry, I had to undo because it was breaking another things.
    The jquery version of your template is not compatible with the one that the chat widget uses.

    regards

    Sebastian.

    Thread Starter clicksbazaar

    (@clicksbazaar)

    13 years, 2 months ago

    Can’t it be fixed using the noconflict function of jquery?

    Thread Starter clicksbazaar

    (@clicksbazaar)

    13 years, 2 months ago

    Can’t you just change the variable $ to something else in jquery using the noconflict method.

    This way the issue would be fixed permanently and there would be no conflict with any website template’s jquery version.

    Regards
    Ravi Chopra
    http://clicksbazaar.com

    Plugin Author sodena

    (@sodena)

    13 years, 2 months ago

    Ravi,

    We are dealing with this issue as you are not the only one in this situation. We are doing some testing but is failing right now, we are working on the noconflict alternative… I’ll let you know if we have any news.

    regards

    Sebastian

    Thread Starter clicksbazaar

    (@clicksbazaar)

    13 years, 2 months ago

    This issue can be fixed in 2 ways.

    1) By changing a single line of code. Passing ($) as a parameter in the function and defining another variable as the symbol using noconflict and using it before that

    2) Defining another symbol using noconflict and replacing every $ sign with another symbol.

    However the second method can cause more bugs to pupup.
    No such thing can come up in the first method.

    Kindly let me know if I can help somewhere.

    Regards

Viewing 15 replies - 1 through 15 (of 18 total)
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