Chat button is not displaying | ww.wp.xz.cn

meeramm
(@meeramm)

3 years, 6 months ago
Hi All,

The plugin works fine while logged into the WordPress admin but as soon as you log out or use incognito mode it no longer pops up.button is not showing . please help to solve this issue.
- This topic was modified 3 years, 6 months ago by meeramm.

Viewing 7 replies - 1 through 7 (of 7 total)

LiveChat3CX
(@dmitry3cx)

3 years, 6 months ago

Hello, which version of plugin do you use?

Thread Starter meeramm
(@meeramm)

3 years, 6 months ago

Version 10.0.5

LiveChat3CX
(@dmitry3cx)

3 years, 6 months ago

If you use cache plugin, they can affect livechat. Try to switch off them.

Thread Starter meeramm
(@meeramm)

3 years, 6 months ago

Cache plugins are very important . If there any other ways to solve this issue

LiveChat3CX
(@dmitry3cx)

3 years, 6 months ago

Try to configure cache plugin not to affect livechat. I can’t help, it depends on plugin settings.

Thread Starter meeramm
(@meeramm)

3 years, 6 months ago

Okey Thank you for your support

Thread Starter meeramm
(@meeramm)

3 years, 6 months ago

Hi,
I test it in staging site . The staging site has no cache plugins.
But the same issue shown.
In staging site chat button is not showing in admin login ,incognito window.
Please help us.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Chat button is not displaying’ is closed to new replies.

7 replies
2 participants
Last reply from: meeramm
Last activity: 3 years, 6 months ago
Status: not resolved