CHAT LOADS AND LOADS

  • tylerfisher

    (@tylerfisher)


    5 years, 9 months ago

    I figured out why I am not getting anymore chats. When I test the system from the front end to initiate a chat it just loads and loads and loads, nothing ever happens. Something is wrong with the plugin. I have agents online and they never receive the pending chat.

Viewing 1 replies (of 1 total)
  • Plugin Author WP-LiveChat

    (@wp-livechat)

    5 years, 9 months ago

    Have you tried uninstalling and re-installing the plugin? It’s possible something was broken during the update from the older version you previously had.

    Could you possibly provide a link to your site so we can take a look at what errors appear when we try to start a chat?

    If this doesn’t work for you, please try installing the older version of the plugin and try again. You can get the older version of the plugin here: https://ww.wp.xz.cn/plugins/wp-live-chat-support/advanced/

    Keep in mind that the older version of the plugin is not updated anymore and will be deprecated once the new version is more stable.

Viewing 1 replies (of 1 total)

The topic ‘CHAT LOADS AND LOADS’ is closed to new replies.