Chat Mobile error

Hi @simonefenoglio, do you see the chat icon on mobile devices if you request desktop website? If yes, it could be related to the mobile layout of your wordpress template.

Very strange. If you want, send us an email at [email protected] with your website URL so we can troubleshoot and check if it’s something related to our plugin.

Hi @simonefenoglio, it’s confirmed that Litespeed plugin breaks our JS code. We suggest either to disable the plugin, or configure it to ignore our JS code. Best option is to ignore the entire content of wp-content/plugins/wp-live-chat-support .