• Resolved Rafael Nunes

    (@rafaelnunes)


    Hello,

    I’m creating a website with a members’ area, where each user will have access to their own page with a chat.

    I created the members’ area with jetengine (Profile Builder). Each user has their own account. Within a template, I created the chat container and pasted the chatbot shortcode.

    The problem is that the chat is remembering the same search for all users.

    For example: if user A searches in the chat, when they access user B, the same search history appears for user A.

    Can you help me? Is it possible to have a different chat for each user?

Viewing 1 replies (of 1 total)
  • Plugin Support Val Meow

    (@valwa)

    Hey @rafaelnunes! 👋

    All chats are unique and stored per user, so no user has access to another user’s discussion history by default.

    What you’re experiencing is local memory: if this option is enabled, the current chat is saved in your browser’s local storage. This means you can switch pages or even accounts and still see the same chat log, since it’s stored directly in your browser. Unless you change device, switch browsers, or use incognito mode, you’ll still see the same conversation.

    You can disable this feature per chatbot, but keep in mind it’s happening on your machine, not tied to your logged-in account.

Viewing 1 replies (of 1 total)

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