Hello Pierre,
Thank you for contacting us, You can use Facebook chat using amp-facebook-page component you can learn more about it in our blog post
You can also use tawk.to chat service this mini plugin
More extensions and mini plugins
I hope this helps!
Thanks, Milind for replying to my request 🙂
This is something I need to test my services further. Indeed, I would like to help my viewers choose high-tech products with the help of someone (me to begin :)) always available to reply to their questions to find the best product that suits their needs.
For that, I already tried a popup with a button but even if users click on it, it seems they don’t want to write an email.
So it’s why I think a chat feature would be nice but the solutions you provide don’t seem to have other components than a button.
I was more thinking of something showing the agent is available (with a green dot if yes or red if no for example). And, with an automatic invitation to chat with me by expanding the chat automatically without the need to push on the button. It allows my viewer to understand I’m here to help.
Do you know if all these features are possible with AMP websites?
For example here: https://crisp.chat
Thanks again for your help!
Hello @pierreanzil
You can also use the same mini plugin along with crisp embed link.
1) Install the mini plugin
2) Goto Settings->Reading->Tawkto URL paste
https://go.crisp.chat/chat/embed/?website_id=WEBSITE_ID
3) replace WEBSITE_ID with your website id from crisp.chat
4) Open the AMP page and scroll down to the footer
5) You will see a Chat button click on it
6) This will open a crisp chat window
You can check the demo here : https://amp-support.rt.gw/?amp=1
Hope this helps!
@pierreanzil As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.
