Checkbox field missing in e-mail | ww.wp.xz.cn

Resolved masto91
(@masto91)

6 years, 6 months ago

Hello There,

My checkbox is visible on the website on the form, but not in the e-mail that I receive.

Form set up : [checkbox gewenste-oplossing “Geld terug” “Vervanging / reparatie”]
Mail set up : Gewenste oplossing: [gewenste-oplossing]

Where is the problem and reason why I don’t receive the checkbox data in my e-mail?

Hope that somebody will find the answer!

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author Takayuki Miyoshi
(@takayukister)

6 years, 6 months ago

Where can we see the website?

Thread Starter masto91
(@masto91)

6 years, 6 months ago

This is the page with the form : https://www.smarthomebeveiliging.nl/retourinformatie/

Plugin Author Takayuki Miyoshi
(@takayukister)

6 years, 6 months ago

What email settings do you have in the Mail tab panel?

Thread Starter masto91
(@masto91)

6 years, 6 months ago

Van: [your-name] <[your-email]>
Naam: [your-name]
E-mail: [your-email]
Ordernummer: [text-190]
Reden retour : [text text-766]
Producten die geretourneerd moeten worden: [text-228]
Toelichting / Extra informatie: [textarea-404]
Gewenste oplossing: [gewenste-oplossing]

—
Deze e-mail is verzonden vanuit Smart Home Beveiliging https://www.smarthomebeveiliging.nl

Plugin Author Takayuki Miyoshi
(@takayukister)

6 years, 6 months ago

Ok. See Setting Up Mail and set it up correctly.

Thread Starter masto91
(@masto91)

6 years, 6 months ago

After long search I found out checkbox should not be part of the text. I found it on this link. https://ww.wp.xz.cn/support/topic/different-email-text-if-checkbox-is-checked/

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Checkbox field missing in e-mail’ is closed to new replies.

6 replies
2 participants
Last reply from: masto91
Last activity: 6 years, 6 months ago
Status: resolved